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Home › Forums › Pro Themes › Easy Commerce Pro › theme crash
hey I’m in trouble, I was trying to update the woo commerce on our theme but after updating, for some reason, my website went down!
Kindly help us with it
Hello,
The issue that you have reported is quite unlikely to appear. When we tested the theme with the latest version of woo commerce, everything is working perfectly fine in our side.
Please once verify the issue by deactivating all third party plugins. The reason can be due to the conflict with the third party plugins.
Hope this helps.
Regards!
Since my website is I cannot access the admin panel and deactivate those plugins, could you help me out with it my site is on AWS server.
Hello,
In this case, we need to make a detailed inspection since, the issue may have nothing to do with the theme. As much as we would love to help you, to make the further inspection, please provide us with your cpanel login details.
Provide the details in the given address : wensolution[at]gmail.com
Hope to hear from you soon,
Regards!
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